Family Support Workers


 £12.00 - £16.00 per hour (pay rates will rise after one years service; COMPREHENSIVE TRAINING AND DEVELOPMENT OPPORTUNITIES AND UP TO 6 WEEKS ANNUAL LEAVE)

The role of Family Support Worker remains focused on the needs of the child at all times and is aware that the needs of the child and safeguarding are paramount.

You will be working directly with families with complex needs, undertaking supported assessments at the centres and in the community.

The main duties and responsibilities include:

  • Safeguarding, caring for and supporting children and parents when the parents might be experiencing difficulties for a variety of reasons.

  • Helping parents to enhance their parenting skills by encouraging, teaching, modelling and supporting parents in a number of specific parenting tasks as recommended by the Assessment Team at Orchard House.

  • Assessing the level and type of support that is required by a parent or child at any time and ensuring that the appropriate level of monitoring is provided for each family, in line with their placement plan.

  • Working collaboratively with the wider assessment team, seeking further information, advice or support when necessary.

  • Recording accurate and objective information with regards to the functioning and behaviour of both children and their parents.

  • Giving feedback to families.

We are currently recruiting for permanent staff to directly support and assess families.

These positions can be on a full or part time basis with a fixed fortnightly shift pattern; please note that you will be expected to work every other weekend.

In recent years our Family Support Workers have progressed on to run specialist workshops, to become Social Work Assistants and to start their professional Social Work training..

No qualifications are required as we provide a thorough induction and ongoing training and coaching - we are committed to developing your knowledge base and skills. We will financially support you if you are required to undertake a Level 3 Children and Young People’s Workforce Diploma.

How to apply

For further information or an informal chat contact us here or phone Bryony on 01823 351 785.

To apply, please see the application pack, safeguarding policy and complete an application form.

Please note we require a full application to be completed, even if you have sent us a CV and a covering letter.

Key dates

  • Closing date for applicants: Thursday 16th of May 2024 - 09:00

  • Applicants informed: Thursday 16th of May 2024 - 17:00

  • Interviews: Monday 20th and Tuesday 21st of May 2024

Please note that applications received prior to the closing date will be shortlisted sooner and earlier interviews may be arranged. Early applications are therefore encouraged.

Orchard House is committed to safeguarding children and promoting the welfare of children and their families. These posts are subject to an enhanced DBS check.


We treat all personal data that you have provided us in strict confidence and will only process this information in accordance with our Job Applicant Privacy Notice. This explains what information we might hold in respect of you, the purpose for which we hold it, and your rights in relation to it.